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An older person, being supported by a professional, in the grounds of a care home; our care home negligence solicitors discuss how to make a claim for compensation if your loved one has been the victim of negligence in a care home.
In recent years, there has been growing concern over the quality of care in nursing homes. This blog post will explore the trend of care home negligence, and provide crucial information about addressing such issues, including making a complaint to the Care Quality Commission (CQC), preparing for legal action, and understanding who can make a medical negligence claim against a care home. 

Has your loved one suffered a care home negligence injury in the last 3 years?  Call 01772 783314 Or, fill in your details and our care home negligence solicitors will contact you within one working hour. 

What is Care Home Negligence? 

Data from 'When They Get Older' suggests that incidents in care homes are not isolated events. There has been an alarming trend in reports of negligence, raising concerns about the standards of care in some facilities. The most common causes of medical negligence in dementia care homes that MG Legal deal with, on a no win no fee basis are: 

Falls and Injuries 

This includes incidents where residents suffer falls due to inadequate supervision or unsafe living conditions- such as the failure to put bed rails up. Falls can lead to serious injuries, particularly in elderly residents. 

Pressure Sores 

Also known as bedsores or decubitus ulcers, these occur when a resident is left in one position for too long, often due to lack of movement or repositioning by staff. 

Medication Errors 

Administering the wrong medication or incorrect dosages, which can lead to adverse health effects. 

Malnutrition and Dehydration 

Failure to provide adequate food and water, or not catering to the specific dietary needs of residents. 

Poor Hygiene 

Neglecting the personal hygiene of residents, leading to issues like infections, dental problems, or general discomfort. 

Emotional and Social Neglect 

Ignoring the emotional needs of residents, not providing opportunities for social interaction, or isolating them from others. 

Physical Abuse 

This includes any form of physical harm or rough treatment by care home staff. 

Sexual Abuse 

Any non-consensual sexual contact or exploitation of a resident. 

Financial Exploitation 

Misusing a resident’s funds, stealing property, or coercing them into financial decisions. 

Lack of Proper Medical Care 

Failing to provide necessary medical treatment or not responding promptly to medical emergencies. 

Inadequate Staff Training 

Staff not properly trained to handle the specific needs of elderly or disabled residents. 

Verbal Abuse 

Insults, threats, or other forms of verbal mistreatment by staff. 

Environmental Hazards 

Unsafe living conditions like poor lighting, slippery floors, or improperly maintained equipment. 

Failure to Comply with Care Plans 

Not following the individualised care plans set for each resident. 

Inadequate Infection Control 

Not taking proper precautions to prevent or control the spread of infections within the facility. 
Each of these examples reflects a breach of the duty of care that nursing homes owe to their residents and can be grounds for negligence claims. 

No Win, No Fee Solicitors: 

MG Legal's leading No Win, No Fee Solicitors accept all our Care Home Negligence Compensation claims on a No Win, No Fee basis.  
Our team put your first, and work with care to ensure that your wishes are met. Call us today on a free, no-obligation basis at: 01772 783314. 
Get in touch today to speak to our No Win, No Fee Solicitors. 

What are the signs of care home negligence? 

The Social Care Institute for Excellence (SCIE) defines the signs as follows: 


Unexplained injuries, bruising, unusually shaped burns, malnutrition and bed ulcers 


Inability to sleep, loss of appetite, anxiety, confusion or fearfulness 


Unexplained weight loss, inappropriate clothing and poor physical condition 


Uncharacteristic expressions of anger, withdrawal or low self-esteem 


Unexplained changes in behaviour, torn or soiled clothing and intimate injuries 


Missing personal possessions, missing funds or inability to pay for care 

Making a Complaint to the CQC 

If you suspect negligence, it's important to file a complaint with the Care Quality Commission. The CQC is responsible for inspecting and regulating care homes in the UK. Here's how to file a complaint: 

Gather Evidence 

Document any signs or incidents of negligence 

Contact the Care Home 

Address your concerns with the management first 

File a Complaint with the CQC 

If unresolved, contact the CQC online or via their helpline 

Preparing for Legal Action 

If a complaint does not resolve the issue, legal action may be necessary. Here’s how to prepare: 

Document Everything 

Keep a record of all incidents and communications. 

Seek Legal Advice 

Contact legal experts, like MG Legal, leading no win no fee care home negligence solicitors. 

Understand Your Rights 

Know the legal protections for care home residents. 

Who can make a medical negligence claim? 

Medical negligence claims can be made by: 
If your parent, or loved one, is still alive and is able to give you written permission to act on their behalf this can be vital in bringing a negligence claim against a care home. If they’re unable to give you permission because they lack the capacity (as defined by the Mental Capacity Act 2005) you can complain on their behalf. You can also make a complaint on your parent’s behalf after they’ve passed. 
To clarify, a medical negligence against a care home can be made by: 

The Affected Individual 

If they are capable of making decisions. 

Next of Kin 

If the resident is unable to make their own claim. 

Legal Guardians 

In cases where the resident is under legal guardianship. 

Why choose MG Legal Solicitors? 

No hidden fees.

Transparent fees. 

Our solicitors offer their services on a clear fixed-fee or hourly rate, and accept personal injury claims on a no win no fee basis. 
We are the experts

We are the experts. 

Here at MG Legal, our team of friendly solicitors are fully-qualified and have over thirty years' experience in helping clients just like you. 
Regular Communication

Regular communication. 

When you work with MG Legal, your solicitor will be in regular contact so you have step-by-step updates. 
Multiple Office locations.

Multiple office locations. 

If you are looking to instruct our solicitors, we have offices in Garstang, Longridge, Lancaster, and Lytham for your convenience. 

The Role of MG Legal in Care Home Negligence Claims 

MG Legal, a leading firm of no win no fee care home negligence solicitors, plays a pivotal role in helping victims and their families claim compensation for care home neglect and negligence. Our fully-qualified solicitors provide expert legal advice, ensuring that justice is served and appropriate compensation is received. We have a success rate of over 99% for the medical negligence compensation claims we accept, on a no win no fee basis
The rise in care home negligence is a worrying trend. It's vital to be proactive in monitoring the care of loved ones in these facilities and to take prompt action if negligence is suspected. Remember, entities like the CQC and legal experts at MG Legal are here to assist and guide you through these challenging times. 

Why choose MG Legal, No Win No Fee Solicitors? 

Clear, fixed-fees 

Fully-Qualified No Win No Fee Solicitors 

Tailored Service 

Multiple Office Locations 

Decades of Experience 

Home Visits 

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