In short, yes, they are because you are an invited visitor to their premises and so, under the Occupiers’ Liability Act 1957, they owe you a duty of care to keep you reasonably safe. Other legal obligations come into contact with this such as Health & Safety at Work Act 1974 which can have ‘cross-over’ between employees and shoppers and also a common law duty to take reasonable steps to protect members of the public. Worker safety is also covered under the Health and Safety at Work etc Act 1974, which requires employers to ensure the safety of all their workers. This goes beyond providing workers with personal protective equipment. Employers must also provide their employees with extensive training on good work practices and injury prevention. 

If you are unfortunate enough to be involved in such an incident, provided you are not seriously injured, we always recommend that you approach a member of staff to make sure a report is taken. If you can, take some photographs of the area or the item that caused the injury and ensure that you complete a full accident report with a supervisor or manager. Before signing any report or accident book, always check that the entry is accurate as this is often used as evidence later in your claim. It is also worth asking that the store saves any CCTV footage of the incident, as our local personal injury solicitors have used CCTV footage to win more than a claim or two, in the past. If anyone witnessed the incident, ask for their contact details so that your local personal injury solicitor at MG Legal can contact them and a witness statement can be taken if needed. Always look after your health and if in doubt, contact your GP or attend the local Emergency Department for treatment. Your medical records can be obtained and provided to any medical expert later in your claim. Contact MG Legal’s shop and supermarket personal injury claims specialists and we will get straight to work on your behalf. 

Shop and supermarket personal injury compensation claims can take from weeks from months, to settle. Every personal injury claim is different, and the length of time to settlement, depends upon the injuries sustained. For minor injuries such a bruising, or soft tissue injuries to the back, neck or shoulders, an initial settlement offer could be received in a number of weeks. For more serious injuries to the head, brain or spine, resulting in paraplegia, tetraplegia or other permanent debilitating injuries, medical reports from up to five practitioners would be required, from orthopaedic surgeons, to occupational therapists, and, in order to ensure that any medical report accurately reflects the nature and longevity of the injury you have sustained in the shop or supermarket, each report is obtained over a period of months, in order that our clients receive the maximum amount of money for their personal injury compensation claim.  

 

Rest assured that MG Legal’s expert personal injury solicitors will get your claim to its’ conclusion as swiftly as possible, whilst ensuring that you receive the best possible settlement, as it is not possible to come back for an increased settlement later.  

 

All personal injury claims are settled on what is known as a “full and final” basis which means that once the claim is closed, it cannot be reopened later on, which makes it absolutely vital that you have the expertise of MG Legal’s experienced personal injury specialists in your corner. 

If MG Legal accept your supermarket injury claim, we will do so on a No Win No Fee basis, so there is no financial risk to you, in your time of need. From your very first contact with our personal injury solicitors at MG Legal, we will make sure that your mind is put at rest, and full advice will be given not just on the strength of your claim, but how your personal injury claim is funded. 

 

We are qualified personal injury solicitors, with a combined experience of over 30 years in making personal injury claims against shops and supermarkets. When you contact MG Legal, and we accept your claim, our no win no fee agreement takes the financial risk out of making a claim against the supermarket, and if you don't win your case, we do not get paid’ so you can rest assured that we leave no stone unturned as we pursue the negligent supermarket for personal injury compensation. When you instruct the personal injury solicitors at MG Legal, you can rest assured that there will be no upfront costs, or hidden fees, and you will receive out utmost attention until your personal injury claim is concluded.