Longridge: 01772 783314 | Garstang: 01995 602129 | Lancaster: 01524 581306 
 
Longridge: 01772 783 314 
Garstang: 01995 602 129 
Lancaster: 01524 581 306 

Shop and supermarket trip, personal injury claim solicitors. 

If you are injured in an accident occurring in a shop or supermarket that was the owner’s fault, you are entitled to make a claim, usually under the Occupiers’ Liability Act 1957, against the shop or supermarket’s Public Liability insurance.  
 
Every shop or supermarket owes their customers a duty of care and so, if they fail in that duty, you can make a claim for compensation. MG Legal’s specialist Public Liability personal injury solicitors accept all shop and supermarket personal injury claims on a no win, no fee basis. 

Why choose MG Legal? 

MG Legal’s expert team of personal injury solicitors have a success rate in excess of 99% and settle many thousands of personal injury claims, on a yearly basis. Our success rate speaks for itself, and our many happy clients are only too happy to recommend our services.  

What type of incidents can you claim for in shop and supermarket personal injury claims? 

Shops and supermarkets today sell a wide range of items which require a variety of different shelving, storage and methods to move them. Because of this, they can present a wide range of potential hazards that can lead to a personal injury. Whilst the most common type of incident is a slipping incident (around 30%) there are a surprising variety of incidents which occur commonly in many busy shops every day. Some of these include: 
• Slipping on wet floors or spilled liquids 
• Tripping over poorly placed stock, discarded boxes or defective shelving 
• Injuries caused by items or fixtures falling from a height 
• Falls in stairways due to poor lighting, lack of handrails, inadequate  
maintenance or cleaning 
• Muscular injuries or falls caused by broken trolleys 
• Cuts and similar injuries caused by sharp surfaces 
• Injury caused by heavy or “automatic-closing” doors, such as freezer  
doors 
• Electrocution from poorly maintained lighting or other equipment 
• Crush injuries caused by inattentive staff moving large items of stock 
• Tripping injuries caused by poorly maintained car parks 
Assault, by employees of the store 
 
If you have been involved in an incident described above, or have sustained a personal injury whilst shopping that you believe was the shop’s fault, contact MG Legal for a free-of-charge discussion about your incident. If we believe you have a claim, we can get it started the same day on a no win no fee basis, with no financial risk to you. 

Have you been injured in the last three years? 

 
 
Get in touch today to start your claim for personal injury compensation 
MG Legal accept all Personal Injury Compensation claims on a "No Win, No Fee" basis and have a success rate of over 99% 
 
 

Is the shop or supermarket always responsible for my safety? 

In short, yes, they are because you are an invited visitor to their premises and so, under the Occupiers’ Liability Act 1957, they owe you a duty of care to keep you reasonably safe. Other legal obligations come into contact with this such as Health & Safety at Work Act 1974 which can have ‘cross-over’ between employees and shoppers and also a common law duty to take reasonable steps to protect members of the public. In return, as a customer, you are expected to behave sensibly and to use equipment, such as trolleys or lifts, in the manner they were intended. 

What do I do if I am involved in a personal injury incident in a shop or supermarket? 

If you are unfortunate enough to be involved in such an incident, provided you are not seriously injured, we always recommend that you approach a member of staff to make sure a report is taken. If you can, take some photographs of the area or the item that caused the injury and ensure that you complete a full accident report with a supervisor or manager. Before signing any report or accident book, always check that the entry is accurate as this is often used as evidence later in your claim. It is also worth asking that the store saves any CCTV footage of the incident, as this has won more than a claim or two, in the past. If anyone witnessed the incident, ask for their contact details so that your solicitor at MG Legal can contact them and a witness statement can be taken if needed. Always look after your health and if in doubt, contact your GP or attend the local Emergency Department for treatment. Your medical records can be obtained and provided to any medical expert later in your claim. Contact MG Legal’s shop and supermarket personal injury claims specialists and we will get straight to work on your behalf. 

How long does shop or supermarket personal injury compensation claim take to settle? 

Shop and supermarket personal injury compensation claims can take from weeks from months, to settle. Every personal injury claim is different, and the length of time to settlement, depends upon the injuries sustained. For minor injuries such a bruising, or soft tissue injuries to the back, neck or shoulders, an initial settlement offer could be received in a number of weeks. For more serious injuries to the head, brain or spine, resulting in paraplegia, tetraplegia or other permanent debilitating injuries, medical reports from up to five practitioners would be required, from orthopaedic surgeons, to occupational therapists, and, in order to ensure that any medical report accurately reflects the nature and longevity of the injury you have sustained in the shop or supermarket, each report is obtained over a period of months, in order that our clients receive the maximum amount of money for their personal injury compensation claim.  
 
Rest assured that MG Legal’s expert personal injury solicitors will get your claim to its’ conclusion as swiftly as possible, whilst ensuring that you receive the best possible settlement, as it is not possible to come back for an increased settlement later.  
 
All personal injury claims are settled on what is known as a “full and final” basis which means that once the claim is closed, it cannot be reopened later on, which makes it absolutely vital that you have the expertise of MG Legal’s experienced personal injury specialists in your corner. 

Who pays my legal fees if I am injured in an accident in a shop or supermarket? 

MG Legal’s expert shop or supermarket personal injury claims solicitors believe that if access to justice should not entail up-front costs, legal jargon, and confusing conversations with fussy solicitors who don’t live in the real world. So, if you have suffered a personal injury whilst shopping, as a result of someone else’s negligence, then you should not have to pay up front legal costs to get access to justice. MG Legal are proud to say that our expert personal injury solicitors accept all personal injury claim on a no win no fee basis, with no financial risk to our clients. 

Why choose MG Legal for my shop or supermarket personal injury compensation claim? 

With all personal injury claims taken on a No Win No Fee basis, and a team of personal injury solicitors with a success rate for accepted claims, in excess of 99%, if you choose MG Legal’s expert personal injury solicitors to pursue your claim for personal injury, arising out of a trip, slip, fall or any other injury in a shop or supermarket, then you can rest assured that you are in safe hands. Our solicitors fight hard to get you the compensation you deserve, and can request interim compensation payments if you have suffered lost earnings, or medical expenses, as a result of your shop or supermarket personal injury accident. 
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